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Header Reseller Branding

  • Home
  • Frequently Asked Questions
    • Logging into the Control Panel
    • Changing Name Servers of a Domain Name
    • Managing DNS Resource Records
    • HTTP API
    • Reseller Account Startup Guide
    • Using the Web Hosting Service
    • Explaining Domain (Transfer) Secret or Authorization (Auth) Code and How to Obtain it from your Current Registrar?
    • Reseller Account Startup Guide Video Tutorials
    • Transferring a Domain Name from Another Registrar to B M Softwares
    • Domain / URL Forwarding
    • Customer Control Panel Guide
    • Registering and Managing Child Name Servers
    • Using the DNS Service
    • DNS and types of Resource Records B M Softwares allows
    • Using the Free Email Service
    • Listing, Searching and Managing Domain Name Registration Orders
    • Uploading Content to your Website
    • Moving or Pushing a Domain Name from one Customer Control Panel to another
    • Reseller Guides
    • What are the permitted Countries of Operation?
  • Logging into the Control Panel
  • Domain Names
    • Listing, Searching and Managing Domain Registration Orders
    • Changing Name Servers of a Domain Name
    • Managing Whois or Contact Details of Domain Names
      • Modifying the Whois (Contact Details) of Domain Names
      • Modifying the Whois / Contact Details of a .UK Domain Name
      • Modifying the Whois / Contact Details of a .RU Domain Name
      • Managing Contacts from within the Customer Control Panel
      • Hiding Contact Details through Privacy Protection in the Whois of a Domain Name
        • Defining Privacy Protection
        • How can People Contact you if you Enable Privacy Protection for your Domain Name?
        • Purchasing / Renewing Privacy Protection
        • Enabling/Disabling Privacy Protection for a Domain Name
        • How can you Enable/Disable Privacy Protection of Multiple Domain Names?
      • Resellers: Controlling the display of your Brand Name in the Whois Lookup Results for .COM / .NET Domain Names
      • Checking the Whois for a Domain Name
      • Hiding/Publishing Contact Details in the Whois of a .TEL Domain Name
      • Hiding/Publishing Contact Details in the Whois of a .CA Domain Name
    • Hiding Contact Details through Privacy Protection, in the Whois of a Domain Name
    • GDPR
      • What is GDPR?
      • Managing GDPR Protection settings
    • Transferring a Domain Name
      • Confirming if a Domain Name can be Transferred
      • Transferring a Domain Name from Another Registrar to B M Softwares
        • Explaining Domain (Transfer) Secret or Authorization (Auth) Code and How to Obtain it from your Current Registrar?
        • Transferring your Domain Name
        • Transferring a .RU Domain Name
        • Transferring a .UK Domain Name
        • Bulk Transfer
        • Cancelling a Domain Name Transfer
        • Important - Domain Name Transfer Caveats
      • Transferring a Domain Name from B M Softwares to Another Registrar
        • Transferring a Domain Name to Another Registrar
        • Transferring a .UK Domain Name to Another Registrar
        • IMPORTANT: Domain Name Transfer Caveats
        • Fast Transfer
          • What is fast transfer?
          • How do I opt-in my domain name for Fast Transfer?
          • How do I find and opt-out names from the Fast Transfer service?
      • Domain Name Transfer Caveats
        • Understanding the Status of a Domain Name Transfer
        • Lost One Year when Transferring a Domain Name from One Registrar to Another
        • Domain Name Transfer Completed but Domain Name is Still Inactive
      • Locating and Modifying the Domain (Transfer) Secret/Authorization Code for a Domain Name
    • Deleting a Domain Name
    • Protecting/Locking a Domain Name
    • Registering and Managing Child Name Servers
    • Suspending / Unsuspending Domain Names
      • Suspending / Unsuspending a Domain Name
      • Bulk Suspension / Unsuspension of Domain Names
    • Renewing Domain Names
      • Renewing a Domain Name
      • Bulk Renewal of Domain Names
      • Understanding Domain Name Expiry and Display of a Parking Page
    • Domain Name System Security Extensions (DNSSEC)
      • What is DNSSEC?
      • Adding Delegation Signer (DS) Records
      • TLDs supporting DNSSEC
    • Domain Name Registration Default Settings
    • Viewing Action History
    • Restoring a Deleted Domain Name from the Redemption Grace Period
    • Domain Name Registration Caveats
      • Overview of TLDs (Domain Name Extensions)
      • Interpreting Domain Name Check Availability Results
      • Interpreting Order Locked In Processing Messages
      • Support for Internationalized Domain Names (IDN)
      • .ASIA Domain Name Rules/Requirements
      • .AU Domain Name Rules/Requirements
      • .BR Domain Name Rules/Requirements
      • .CA Domain Name Rules/Requirements
      • .CN Domain Name Rules/Requirements
      • .CO Domain Name Rules/Requirements
      • .DE Domain Name Rules/Requirements
      • .ES Domain Name Rules/Requirements
      • Understanding .EU Domain Names
        • .EU Domain Name Rules/Requirements
        • Understanding .EU Domain Name Contacts
      • .IN.NET Domain Name Rules/Requirements
      • .JOBS Domain Name Rules/Requirements
      • .ME Domain Name Rules/Requirements
      • .MOBI Domain Name Rules/Requirements
      • .MX Domain Name Rules/Requirements
      • .NAME Domain Name Rules/Requirements
      • .NGO Domain Name Rules/Requirements
      • .NL Domain Name Rules/Requirements
      • .NYC Domain Name Rules/Requirements
      • .NZ Domain Name Rules/Requirements
      • .PRO Domain Name Rules/Requirements
      • .PW Domain Name Rules/Requirements
      • .RU Domain Name Rules/Requirements
      • .SC Domain Name Rules/Requirements
      • .SX Domain Name Rules/Requirements
      • .TEL Applications
      • .TEL Domain Name Rules/Requirements
      • .UK Domain Name Rules/Requirements
      • .US Domain Name Rules/Requirements
      • .VC Domain Name Rules/Requirements
      • .XXX Domain Name Rules/Requirements
      • Identifying CentralNic Domains
      • Premium Domains
      • Sunrise Period
      • Identifying New gTLD Extensions
      • New gTLD Wishlist
    • Whois Data Verification
    • Whois Data Reminders
    • RESELLERS: Read this to setup your Domain Registration Business
    • DNS
    • Domain / URL Forwarding
    • Domains Product Maintenance Notices
  • Hosting
    • Single Domain Linux Hosting
      • Accessing your Single Domain Linux Hosting Package
      • IMPORTANT: cPanel Single Domain Linux Hosting Package User Guide
      • RESELLERS: Read this to Setup your Single Domain Linux Hosting Business
    • Single Domain Windows Hosting
      • Accessing your Single Domain Windows Hosting Package
      • IMPORTANT: Plesk Single Domain Windows Hosting Package User Guide
      • RESELLERS: Read this to Setup your Single Domain Windows Hosting Business
    • Multi Domain Linux Hosting
      • Accessing your Multi Domain Linux Hosting Package
      • IMPORTANT: cPanel Multi Domain Linux Hosting Package User Guide
      • Switching PHP Version
      • RESELLERS: Read this to Setup your Multi Domain Linux Hosting Business
    • Multi Domain Windows Hosting
      • Accessing your Multi Domain Windows Hosting Package
      • IMPORTANT: Plesk Multi Domain Windows Hosting Package User Guide
      • RESELLERS: Read this to Setup your Multi Domain Windows Hosting Business
    • Reseller Linux Hosting
      • Accessing your Reseller Linux Hosting Package
      • IMPORTANT: cPanel Reseller Linux Hosting Package User Guide
      • Switching PHP Version
      • Converting Addon Domain to a Primary cPanel Domain
      • RESELLERS: Read this to Setup your Reseller Linux Hosting Business
    • Reseller Windows Hosting
      • Accessing your Reseller Windows Hosting Package
      • IMPORTANT: Plesk Reseller Windows Hosting Package User Guide
      • RESELLERS: Read this to Setup your Reseller Windows Hosting Business
    • VPS Linux KVM
      • Accessing your VPS Linux KVM Order
      • FAQs
      • RESELLERS: Read this to setup your VPS Linux KVM business
      • Enabling Private Network
      • Block Storage
        • Add Additional Storage Blocks
        • Manually Mount a Block Storage
        • Renew Block Storage
        • Delete Block Storage
        • Upgrade Block Storage
        • FAQs
      • How to modify the php version in VPS packages.
      • Installing cPanel/Plesk Addons
      • Managing SSH Keys
    • Dedicated Server Linux
      • Accessing your Dedicated Server Linux Order
      • IMPORTANT: Dedicated Server Linux User Guide
      • RESELLERS: Read this to Setup your Dedicated Server Linux Business
    • Dedicated Server Windows
      • Accessing your Dedicated Server Windows Order
      • RESELLERS: Read this to Setup your Managed Server Windows Business
    • Acronis Cyber Backups
      • Setting up Acronis Cyber Backup on a Server
      • Taking backups with Acronis Cyber Backup
      • Restoring data with Acronis Cyber Backup
      • Upgrading Storage on Acronis Cyber Backup
      • Using an Existing Acronis Account for a new VPS or Dedicated Server
      • Manually Installing Agent on Linux Servers
      • Acronis v/s CodeGuard Comparison
      • Acronis Cyber Backup FAQs
    • Business Email
      • Using the Business Email Service
      • Email Administrator's Guide - Create and Manage Accounts
      • Email User's Guide - Access your Email
      • Adding Email Accounts to your Business Email Order
      • Deleting Email Accounts from your Business Email Order
      • RESELLERS: Read this to Setup your Business Email Business
      • How do I import Emails to my Business or Enterprise Email Package
      • How to install SSL certificate for your Email Hosting
    • Cloud Hosting
      • Accessing your Cloud Hosting order
      • How do I connect to Cloud Hosting via SSH?
      • How do I increase the RAM / CPU cores?
      • Server Name Indication
    • Wordpress Hosting
      • How do I access my Wordpress Hosting control panel?
      • How do I install or delete a blog?
      • Getting Started with Wordpress Hosting
      • FAQs
    • Server Management
      • Installing Cloudlinux and Configuring LVEManager and Cagefs
      • Installing and configuring Maldet
      • CSF Firewall installation and configuration
      • Installing and Configuring Clamscan
      • Manage PTR Records on VPS/Dedicated Servers
      • Optimizing Apache
      • Optimizing MySql
      • Mail limiting via WHM
      • Configuring cPHulk in cPanel
      • Server Hardening
    • Legacy Web Hosting
      • Using the Web Hosting Service
      • Listing, Searching and Managing Web Hosting Orders
      • Web Hosting Service Guide
        • How can I view my website in a browser if my domain is pointing elsewhere?
        • SSL
          • Issues that Digital Certificates Address
          • Activate SSL for your Hosting Package
          • Certificate Authority
          • Generating a Certificate Signing Request (CSR)
          • Installing your Digital Certificate
          • Generating a Self-signed Certificate
          • Uninstalling your Digital Certificate
          • Installing your Intermediate CA Certificate or CA Bundle
          • SSL Certificate Validity Change
        • Back-up your Website
          • Adding a Backup Policy
          • Listing/Modifying and Deleting Backup Policies
        • Domain Aliases
          • Domain Alias
          • Adding Domain Aliases
        • Managing your Plesk Windows Hosting package
          • Accessing/Managing your Plesk Windows Hosting package
          • IMPORTANT: Plesk Windows Hosting package User Guide
        • Managing your cPanel Linux Hosting package
          • Accessing/Managing your cPanel Linux Hosting package
          • IMPORTANT: cPanel Linux Hosting package User Guide
          • Migrating your cPanel Linux Hosting package from another Web Hosting company to B M Softwares
      • Upgrading / Downgrading a Web Hosting Order
      • Legacy Web Hosting Deprecation
      • DNS for Web Hosting
    • Sample Scripts
      • Linux Hosting related Scripts
        • PHP-based Form Mail (Feedback) Script
        • Perl-based Form Mail (Feedback) Script
        • PHP Script to Test MySQL Database Connectivity
      • Windows Hosting related Scripts
        • Collaboration Data Objects (CDO)
        • ASP Script to Test MSSQL Database Connectivity
    • Uploading Content to your Website
      • Configuring and using various FTP Clients
        • Should I use Active or Passive mode for FTP?
        • Using FTP software to manage your Content
          • CuteFTP
          • Core FTP
          • SmartFTP
          • WinSCP
          • FileZilla
      • File/Folder Permissions and Groups
      • Do you allow Anonymous FTP?
    • Email Hosting
      • Using the Email Hosting service
      • Email Administrator's Guide - Create and Manage Accounts
        • Managing Mailing Lists
      • Email User's Guide - Access your Email
        • Configuring different Email Clients to send/receive Email
        • Accessing your Email from the Webmail Interface
        • Auto-responders
      • Email Hosting Caveats
        • File extensions that are not allowed as attachments
      • RESELLERS: Read this to Setup your Email Hosting Business
      • DNS for Email Hosting
      • Domain / URL Forwarding for Email Hosting
      • Personal Email Deprecation
    • Enterprise Email
      • Using the Enterprise Email Service
      • Email Administrator's Guide - Create and Manage Accounts
      • Email User's Guide - Access your Email
      • Adding Email Accounts to your Enterprise Email Order
      • Deleting Email Accounts from your Enterprise Email Order
      • RESELLERS: Read this to Setup your Enterprise Email
      • Setting up an Enterprise Email Account on iOS7
    • Website Builder
      • Setting up your Website Builder Order
      • RESELLERS: Read this to Setup your Website Builder Business
      • DNS for Website Builder
    • Weebly
      • Accessing your Weebly order
      • How do I publish my Weebly Website
    • Hosting Caveats
      • Purchasing a Hosting Order for Internationalized Domain Name (IDN)
      • Modifying the hosts file
      • Ports open for outgoing connections
      • Debugging Perl/CGI Scripts
      • SMTP Server settings for sending mails through your website
      • Switching PHP Version
      • Shared Hosting Limitations
      • SSH Access
      • SymLinks Settings of cPanel Linux Hosting packages
      • Creating and Restoring Backups in cPanel
      • Creating and Restoring Backups
      • Restriction on upload of executable files under Windows Hosting
      • HTTP to HTTPS Redirection - Apache
      • HTTP to HTTPS Redirection - IIS
      • How do I set the default page?
      • How do I unblock port 80/443 ?
      • How do I add custom error pages for Linux hosting?
      • How do I add custom error pages for Windows hosting?
      • Enable Cloudflare on cPanel
      • WHM Initial Setup
      • Varnish
      • How do I change the Primary domain of my hosting plan?
      • Managing registered email address for scripts
      • Unblocking Email Accounts in cPanel
      • How do I migrate my WordPress website?
  • SiteLock
    • Accessing your SiteLock Order
    • IMPORTANT: SiteLock User Guide
    • SiteLock FAQs
    • SiteLock Plan Details
    • RESELLERS: Read this to Setup your SiteLock Business
  • CodeGuard
    • Accessing your CodeGuard Order
    • CodeGuard Getting Started Guide
    • CodeGuard FAQs
    • CodeGuard Plan Details
    • RESELLERS: Read this to setup your CodeGuard business
  • SSL Certificates
    • What is an SSL Certificate?
    • How do I apply for an SSL Certificate?
    • How do I generate a Certificate Signing Request (CSR)?
    • How do I install an SSL Certificate?
    • How do I reissue an SSL Certificate?
    • How do I Renew, Delete or Suspend my SSL Certificate order ?
    • How do I apply for an EV SSL Certificate?
    • How do I reissue an EV SSL Certificate?
    • SSL Verification Methods
    • What is EV SSL
  • Combo Plans
    • Combo Plans FAQs
    • How do I upsell Combo Plans?
    • RESELLERS: Read this to Setup your Combo Plans
  • Order Management
    • Listing, Searching and Managing your Orders
    • Locating the Name Servers or DNS Records to Use
    • Directory and File Structure - Linux
    • Directory and File Structure - Windows
    • Managing Add-ons
    • Enabling SSL or a Dedicated IP Address
    • Renewal Reminder for Orders
    • Renewing, Deleting your Order
    • Upgrading / Downgrading an Order
    • Suspending / Unsuspending an Order
    • Moving or Pushing an Order from one Customer Control Panel to another
    • Bulk Actions
      • Registering Domain Names in Bulk
      • Transferring Domain Names in Bulk
      • Renewing Orders in Bulk
      • Suspending or Unsuspending Orders in Bulk
      • Locking or Unlocking Domain Names in Bulk
      • Modifying Name Servers in Bulk
      • Modifying Contacts in Bulk
      • Enabling / Disabling Theft Protection in Bulk
      • Privacy Protecting Domain Names in Bulk
      • Moving Domain Names in Bulk
      • Listing All Running Bulk Actions
  • DNS
    • DNS and types of Resource Records B M Softwares allows
    • Using the DNS Service
    • Locating the DNS Service Interface
    • Managing DNS Resource Records
    • DNS Caveats
      • No NS A records at Nameservers Failure Message
  • Premium DNS
    • Accessing your Premium DNS Order
    • Managing Premium DNS Resource Records
    • Using the Premium DNS Service
    • RESELLERS: Read this to Setup Premium DNS
    • FAQ
  • Accessing your Domain Backorder
  • Domain Backorder Setup Guide
  • FAQ
  • Domain / URL Forwarding
    • Using the Domain Forwarding Service
    • Locating the Domain Forwarding Service Interface
    • Managing the Domain Forwarding Service
    • Domain / URL Forwarding Caveats
      • No NS A records at Nameservers Failure Message
  • Free Email Service
    • Using the Free Email Service
    • Locating the Free Email Service Interface
    • Managing the Free Email Service
    • Free Email Service Caveats
      • No NS A records at Nameservers Failure Message
  • Customer Control Panel Guide
    • Creating a Demo Customer Account
    • Logging into the Control Panel
    • Your Profile and Settings
      • Changing your Control Panel Username, Mobile Number and other Contact Details
      • Changing your Control Panel Password
      • Changing your Personal Identification Number (PIN)
      • Setting your Email Preferences
      • Setting your SMS Preference
      • Setting your Language Preferences
    • Manage Billing
      • Adding Funds in your Debit Account
      • Executing an Order / Balancing an Invoice or Debit Note
      • Cancelling an Order / Invoice
      • Requesting Refund from B M Softwares
      • Listing / Searching your Transactions
      • Locked Funds
      • EU VAT FAQs
      • Service Tax FAQs
      • GST FAQs
      • VAT for Russia FAQs
    • Listing All Orders under your Customer Account
    • Viewing your Login History
    • Viewing all important Announcements posted in your Control Panel
    • Customer Control Panel Caveats
      • Restriction on Change of Country and Legal Name
      • Session Timeout
  • Reseller Guides
    • Read this First: Reseller Account Startup Guide
    • Creating a Demo Reseller Account
    • SuperSite 2 and PartnerSite Guide
      • What is SuperSite 2?
      • Old SuperSite Deprecation
      • What is PartnerSite?
      • Using SuperSite 2 and PartnerSite
      • Integrating SuperSite 2 with your Customer Control Panel and your own Control Panel
      • Logging into the Admin Area for Customizing the SuperSite 2 and PartnerSite
      • Changing the URLs of your SuperSite 2 and PartnerSite
      • Customizing your SuperSite 2 and PartnerSite Content
        • READ THIS FIRST: Understanding the Structure of the SuperSite 2 & PartnerSite
        • Customizing the Content, Theme (CSS, Images, Javascript), HTML Structure of the SuperSite 2 and PartnerSite
          • Adding / Editing a SuperSite 2 / PartnerSite Theme or Editing the CSS, Images, Menu Style of your SuperSite 2 / PartnerSite
          • Configuring Multiple Language Support for SuperSite 2 / PartnerSite
          • Editing the Existing Textual Content and Paragraphs and Modify the HTML Structure of a Page
          • Edit existing Images of SuperSite 2 and PartnerSite
          • Changing CSS files in Supersite 2 and PartnerSite
          • Optimizing your SuperSite 2 to Reduce Load Time
          • Making changes to the JavaScript menu in the PartnerSite
          • Adding/Editing your HTML pages in the Supersite 2 and PartnerSite?
          • Adding/Editing your Images in the Supersite 2 and PartnerSite
          • Removing the Resellers tab from your SuperSite 2
          • Customize the Legal Agreements in SuperSite 2 and PartnerSite
          • Customizing the Page Titles of the SuperSite 2 and PartnerSite
          • Enabling Automatic Currency Detection for your SuperSite 2
          • Modifying the Layout of your SuperSite 2 Home Page
          • Customizing the Error Messages in the SuperSite 2 and PartnerSite
          • Modifying the Contact Us page on your SuperSite 2
          • Changing the Other Payment Options on the Check Out Page of the SuperSite 2
          • Keeping my Customized SuperSite 2 / PartnerSite Content in Sync with any New Content Added by B M Softwares
          • Selecting which Products are displayed on your SuperSite 2 / PartnerSite
            • Selecting which Product Plans to display on your SuperSite 2
            • Customizing the Upsell Modal
        • Displaying the ICANN logo on my SuperSite 2 / PartnerSite
      • The Express Cart
      • Creating Product Coupons though the Coupon Engine
      • Optimizing your SuperSite 2 and PartnerSite for Search Engines
        • Analyzing Traffic as well as E-Commerce Transactions on your SuperSite 2 and PartnerSite via Google Analytics
        • Adding Meta Tags to your SuperSite 2 and PartnerSite for Better Search Engine Optimization
        • Saving/Editing a Sitemap of your SuperSite 2 and PartnerSite
        • Setting your Robots.txt file for your SuperSite 2
        • Customizing the Landing Page URLs of your SuperSite 2
      • Integrating your Website's Domain Name Registration/Transfer Form with SuperSite 2
      • SuperSite 2 and PartnerSite Caveats
        • Customizing the Error Messages in the SuperSite 2 and PartnerSite
        • Some details are not appearing or not working in your SuperSite 2 and PartnerSite
        • Your Customer can see generic Customer Prices from their SuperSite 2 even though you have set Specific Pricing for them
        • Suggested Retail Price Displayed on your PartnerSite Pricing Pages
        • Content Modification Interface in your SuperSite 2 / PartnerSite Admin Always Opens Only in a Specific Editing Mode
        • File Status Indication in your SuperSite 2 / PartnerSite Admin Area
        • Troubleshooting Delays in Displaying your SuperSite 2 / PartnerSite Pages
    • Branding Guide
      • Customizing the URL for your Control Panels
      • Changing the URLs of your SuperSite and PartnerSite
      • Integrating your Website and Shopping Cart with your and your Customers' Control Panel
      • Customizing the Header and Footer of the Control Panels
      • Setting Branded Name Servers
      • Specifying your Sign Out URL
      • Branding Web-based and Port 43 Whois Lookup Results for .COM / .NET Domain Names
      • Specifying Language Preferences
      • Displaying the ICANN logo on your SuperSite/website
      • Integrating your Website's Login Form with the Control Panel
      • Branding Caveats
        • No NS A records at Nameservers Failure Message
    • Finance & Billing Guide
      • Read this First: Understanding the Billing System
        • General Overview of Transactions
        • Invoices
        • Debit Notes
        • Receipts & Credit Notes
        • General Finance Setting
        • Balancing (Payment) of a Pending Invoice/Debit Note explained in Detail
        • Cancellation of a Pending Invoice/Debit Note explained in Detail
        • Discounting an Invoice explained in Detail
        • Payment Collection System and Parameters explained
        • Currency issues, Conversion Rate, Selling Currency and Accounting Currency explained
        • Add Funds to your Customers/Sub-Resellers Account
        • Subtract Funds from your Customers / Sub-Resellers Account
        • Refund Requests of your Customers and Resellers
        • Process to follow in case a Customer / Sub-Reseller Payment Charges Back or Bounces back
      • Manage Billing with your Customers / Sub-Resellers
        • Raising an Invoice
        • Raising a Debit Note
        • Raising a Receipt / Credit Note (Adding Funds)
        • Balancing (Paying) an Invoice / Debit Note
        • Modifying / Deleting / Cancelling a Pending Invoice / Debit Note
        • Processing Refund requests of your Customers and Sub-Resellers
        • Modifying Total Receipts
        • What are Locked Funds?
        • IMPORTANT: Handling Orders Locked in Processing
        • Managing Payment Gateway Transactions
          • Managing AuthPending Payments received through PayPal Standard Checkout Payment Gateway
          • Customer / Sub-Reseller leaves the System for your Payment gateway, but does not return back to the System
          • Searching / Approving / Declining Payment Gateway Transactions
        • Listing / Searching Transactions of your Customers / Sub-Resellers
      • Manage Products and Pricing for Sub-Resellers and Customers
        • Understanding Pricing Slabs
        • Understanding Pricing Bands
        • Understanding and Setting Specific Pricing
        • Understanding Calculation of Total Receipts for your Customers/Sub-Resellers
        • Manage Products and Pricing
          • Domain Registration
          • Managing TLD Promotions
          • Single Domain Linux Hosting
          • Single Domain Windows Hosting
          • Multi Domain Linux Hosting
          • Multi Domain Windows Hosting
          • Reseller Linux Hosting
          • Reseller Windows Hosting
          • VPS Linux
          • VPS Linux KVM
          • Dedicated Server Linux
          • Dedicated Server Windows
          • Managed Server Linux
          • Web Services (Email Hosting, Web Hosting, Website Builder Plans) Product
          • Enterprise Email
          • Business Email
          • SiteLock
          • CodeGuard
          • SSL Certificate
          • Combo Plans
          • Cloud Hosting
          • Wordpress Hosting
          • Weebly
          • Product Signup
      • Understanding and Configuring Indirect Taxation Rules
        • Understanding Taxes and how the B M Softwares Tax Engine works
        • Configuring a Tax Rule to collect Indirect Tax from your Customers and Sub-Resellers
        • EU VAT
          • FAQs
          • How do I start charging EU VAT?
          • How do I stop charging EU VAT?
        • Service Tax
          • FAQs
          • How do I start charging Service Tax?
          • How do I stop charging Service Tax?
        • GST
          • FAQs
          • How do I start charging GST?
          • How do I stop charging GST?
          • How do I stop charging GST?
        • VAT for Russia
          • FAQs
          • How do I start charging VAT for Russia
          • How do I stop charging VAT for Russia
      • My Billing with B M Softwares
        • Adding Funds in your Debit Account
        • Balancing a Pending Invoice or Debit Note
        • Requesting a Refund
        • What are Locked Funds?
        • Changing my Selling and Accounting Currency
        • Listing / Searching your Transactions
      • Auto-Renewal of Orders
      • Changes to Billing Engine
    • Payment Gateway Integration Guide
      • Payment Gateway Transaction types and Access Levels for your Customers and Sub-Resellers
      • Payment Gateway Risk Assessment Report
      • Managing Payment Gateway Transactions
      • Integration with PayPal Gateway
        • About PayPal
        • Adding / Modifying a PayPal Standard Checkout Gateway
        • Integrating a PayPal Express Checkout payment gateway
        • PayPal Integration Caveats
      • Integration with Authorize.Net's Credit Card Gateway
        • About Authorize.Net
        • Adding / Modifying Authorize.Net Accept Hosted Gateway
        • Authorize.net Integration Caveats
      • Integration with version 1 and/or 2 2Checkout Credit Card Gateway
        • About 2Checkout.com
        • Adding / Modifying 2Checkout version 1 and/or version 2 Credit Card Gateway
      • Integration with WorldPay Credit Card Gateway
        • About WorldPay
        • Adding / Modifying a WorldPay Credit Card Gateway
      • Integration with Skrill (earlier Moneybookers) Credit Card Gateway
        • About Skrill (earlier Moneybookers)
        • Adding / Modifying a Skrill (earlier Moneybookers) Credit Card Gateway
      • Integration with Alipay Gateway
        • About Alipay
        • Adding / Modifying an Alipay Gateway
      • Integration with WebMoney Gateway
        • About WebMoney
        • Adding / Modifying a WebMoney Gateway
      • Integration with PayU Gateway
        • About PayU
          • Adding /Modifying a PayU Latin America Payment Gateway
        • Adding / Modifying a PayU Gateway
      • Integration process with Any Other Payment Gateway
      • Integrating CCAvenue Payement Gateway
      • Integrating an Ebanx Payment Gateway
      • Integrating a PagSeguro Payment Gateway
      • Integrating a PayTM Payment Gateway
      • Payment Gateway Caveats
        • Handling of transactions stuck at AuthStarted status for a long duration
    • Reseller Control Panel Guide
      • Setting your Personal Information
        • Changing your Username [Email Address], Brand Name, Mobile Number and other Contact Details
        • Restriction on Change of Legal Name
        • Changing your Control Panel Password
        • Change your Personal Identification Number (PIN)
        • Setting your Billing, Sales, Support and Abuse Desk Contact Information
        • Email Preferences
        • SMS Preferences
      • Manage Products and Pricing for Sub-Resellers and Customers
      • Managing Products
        • Domain Registration Default Settings
          • Setting your Default Name Server Information
          • Setting your Whois Format
      • Managing your Customers
        • Adding a Customer
        • Listing / Searching your Customers
        • Exporting a List of your Customers as a CSV Report
        • Generating and Modifying Passwords
        • Modifying a Customer's Profile Details
        • Suspending / Unsuspending a Customer
        • Deleting a Customer
        • Billing
        • Listing all Orders belonging to a Customer
        • Mail Preferences
        • Sending Emails to your Customers
        • Displaying Announcements in your Customers Control Panel
      • Managing your Sub-Resellers
        • Adding a Sub-Reseller
        • Managing Pending Sub-Reseller Sign-ups
        • Listing / Searching Sub-Resellers
        • Exporting a List of your Sub-Resellers as a CSV Report
        • Generating and Modifying Passwords
        • Modifying a Sub-Reseller's Profile Details
        • Suspend / Unsuspend a Sub-Reseller
        • Listing all Orders belonging to a Sub-Reseller
        • Billing
        • Sending Emails to your Sub-Resellers
        • Displaying Announcements in your Sub-Resellers Control Panel
      • Managing Company Users
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          • Domains
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        • Managing DNS, Email, Hosting, Website Builder, SiteLock and CodeGuard through your HTTP API Integration
      • IMPORTANT: API Abuse

.DE Domain Name Rules/Requirements

Domain Name related Rules

Common Domain Name Rules (Anchor: common)

  • B M Softwares provides 2nd Level Domain Registration services under .DE.

  • B M Softwares supports Internationalized Domain Name (IDN) .DE Registration, Renewal and Transfer.

    The list of allowed IDN characters are:

    áà?âåäã??æ????ç??éè?ê?ë?????????íì?îï????????????ñ??óò?ôö?õø?oe??????š????úù?û?ü?????ý?ÿ?ž?ðþ

  • As Registration, Renewal and Transfer includes a 1 year Renewal term it needs to be paid for, prior to completion.

  • A .DE domain name will Expire on the 5th last day of the Expiry month, upon Registration, Renewal or Transfer.

    Examples:

    • If yourdomain.de is registered on January 1, 2011, it's Expiry Date becomes January 27, 2012 as the Registration term is 1 year and the 5th last day of January 2012 is January 27.

    • If yourdomain.de is registered on January 31, 2011, it's Expiry Date becomes January 27, 2012 as the Registration term is 1 year and the 5th last day of January 2012 is January 27.

  • .DE domain names should be Renewed prior to their Expiry date. Upon Expiry (Anchor: expiry) of a .DE domain name:

    • you will no longer be able to manage your .DE domain name with B M Softwares.

    • your .DE domain name will be transferred directly under the .DE Registry (DENIC). This process is called Domain Transit.

      once your domain name has Transited to DENIC, the Registrant contact will receive instructions via postal mail from DENIC, for managing your .DE domain name with them.

      About Domain Transit 

      Additional Information

      What happens when your .DE domain name is Transited to DENIC?

      FAQs about Domain Transit

      Domain Transit Service Center

  • Domain Theft Protection feature is not available for .DE domain names.

    Additional Information

    Protecting/Locking a Domain Name

  • For Resellers: Lock, Suspension, Bulk Lock / Unlock and Bulk Suspend / Unsuspend features are not supported for .DE domain names.

  • You may Move (push) your .DE domain name to any other Customer Account.

    The Customer you are moving your .DE domain name to, should have a .DE Contact with either the Registrant or the Administrative Contact with the country as Germany.

  • If for any reason you need to Delete your domain name, the Registrant Contact needs to contact our Support Team at [email protected] and submit the request via email or FAX.

    Note

    It is mandatory for the Registrar to record any Deletion request of the Registrant, prior to complying.

  • Upon deletion, the .DE domain name enters Redemption Grace Period.

    Additional Information

    What is Redemption Grace Period

Domain Name Registration (Anchor: reg)

  • A .DE domain name can be Registered for only 1 year.

  • A .DE domain name does not have any Money Back Grace Period.

  • The Bulk Registration feature is not available for .DE domain names.

Domain Name Renewal (Anchor: ren)

  • A .DE domain name can be Renewed for only 1 year.

  • After a .DE domain name is registered, it may be Renewed for 1 year, only after the Expiration date has passed in the year when it was registered. The total term of a .DE domain name can not exceed 2 years.

    Examples:

    • If you have registered myname.de on January 11, 2011, then the Expiry Date of myname.de is January 27, 2012. You may, however, renew this domain name only after January 27, 2011 for a further 1 year. This will bring your Expiry Date to January 27, 2013.

    • If you have registered myname.de on January 31, 2011, then the Expiry Date of myname.de remains as January 27, 2012. You may, however, renew this domain name immediately after registration, for a further 1 year since January 27, 2011 has already passed. The Expiry Date becomes January 27, 2013.

Domain Name Transfer (Anchor: trf)

  • Transferring a .DE domain name to B M Softwares includes a 1 year Renewal.

  • To Transfer your .DE domain name to B M Softwares, you need to only provide your Domain (Transfer) Secret Key/Authorization Code. Once we get confirmation from the Registry that the Domain (Transfer) Secret Key/Authorization Code is accurate, the domain name is instantly transferred without the need of receiving additional confirmation from the Registrant / Administrative Contact, via email or FAX.

  • The length of the Domain (Transfer) Secret Key/Authorization Code of a .DE domain name can be from 8 to 16 characters.

  • Any of the following permitted characters can be used:
    A, B, C, D, E‚ F, G, H, J, K, L, M, N, P, Q, R, S, T, U, V, W, X, Y, Z
    a, b, c, d, e, f, g, h, i, j, k, m, n, p, q, r, s, t, u, v, w, x, y, z
    2, 3, 4, 5, 6, 7, 8, 9
    +, -, /, *

  • A .DE domain name's Domain (Transfer) Secret Key/Authorization Code can not contain the following characters:

    • I (uppercase i)

    • l (lowercase l)

    • O (uppercase o)

    • o (lowercase o)

    • 0 (zero)

    • 1

  • The Domain (Transfer) Secret Key/Authorization Code for a .DE domain name expires in 30 days after setting it. Thus, this interface will prompt you to set a new Domain (Transfer) Secret Key/Authorization Code, unless you have generated it.

  • Once a .DE domain name gets transferred to B M Softwares from another Registrar, the .DE Registry removes/deletes the previous Domain (Transfer) Secret Key/Authorization Code.

  • The Bulk Transfer feature is not available for .DE domain names.

  • If you Transfer Away your .DE domain name to another Registrar, you will lose the benefit of the remaining term of your .DE domain name.

    Example:

    If you have registered myname.de on January 11, 2011, then the Expiry Date of myname.de is January 27, 2012. If however you choose to Transfer Away this domain name on September 1, 2011 to another Registrar, then you will not receive refund for the remaining term ie. from September 1, 2011 to January 27, 2012.

Contact Details related Rules (Anchor: contact)

  • .DE domain names use an independent Contact database in the system. Contacts for .DE domain names are listed under .DE Contact.

    The following list displays the various types of .DE Contacts listed in our system and how they are displayed in the Whois of .DE domain names:

.DE Contact Type displayed in the System

.DE Contact Type displayed in the Whois

Registrant

Domain Holder

Admin

Administrative or admin-c

Technical

Technical or tech-c

Billing

Zone administrator or zone-c

  • The Registrant or the Administrative Contact of a .DE domain name needs to be from Germany. This implies that the country of either of these Contacts needs to be Germany.

  • Accented character usage is supported in the following fields in .DE Contacts:

    • Name

    • Company Name

    • Address

    • City

    • State

      Note

      All Latin-1 UTF-8 characters are supported in the above-mentioned fields. See details

  • The Name field of any .DE Contact can not be modified. If you wish to modify the Name, create another Contact and associate it with your .DE domain name.

  • If you have set a Domain (Transfer) Secret Key/Authorization Code for your .DE domain name and then within 30 days and prior to Transferring Away your domain name, if you modify the Registrant Contact details of your .DE domain name, the Domain (Transfer) Secret Key/Authorization Code gets nullified and you need to reset Domain (Transfer) Secret Key/Authorization Code if you still intend to Transfer Away your .DE domain name to another Registrar.

  • While modifying the Contact Details of a .DE domain name, the .DE Registry checks if the Name Servers used by the domain name contain a Zone for this domain name and the correct NS and A Records.

    DNS Records Management and Name Server Delegation 

    Additional Information

    Manage A Records with B M Softwares

    Manage NS Records with B M Softwares

    Interface to confirm correct Name Server Delegation

  • .DE domain names do not support B M Softwares's Privacy Protection feature.

  • The Bulk Modify and Bulk Privacy Protection features are not available for .DE domain names.

  • Name Servers and Child Name Servers related Rules (Anchor: ns)

    The .DE Registry (DENIC) has the following requirements for both Name Servers and Child Name Servers:

    • Each .DE domain name needs to have at least 2 Name Servers and can have upto 13 Name Servers. The limitation of supporting a maximum of 13 Name Servers is common for both Child Name Servers and Name Servers.

      Examples:

      • If you add 4 Name Servers for your .DE domain name, then you may now add only upto 9 Child Name Servers or Name Servers.

      • If you add 2 Name Servers and 2 Child Name Servers for your .DE domain name, then you may now add only upto 9 Child Name Servers or Name Servers.

    • You need to create a Zone for your .DE domain name on the Name Servers that you plan to use and add the Name Servers as NS Records, prior to performing the following actions:

      1. Registering a .DE domain name,

        Recommended Name Servers 

        Note

        To ensure that you are able to register your .DE domain name with ease, B M Softwares recommends that you use the following Name Servers, as we automatically create all necessary Records to satisfy the .DE Registry requirements:

        • spidihost.mercury.orderbox-dns.com

        • spidihost.venus.orderbox-dns.com

        • spidihost.earth.orderbox-dns.com

        • spidihost.mars.orderbox-dns.com

      2. Adding/Modifying the Name Servers or Child Name Servers of a .DE domain name,

      3. Modifying the Contact Details of a .DE domain name,

      4. Moving/Pushing your .DE domain name to another Customer Control Panel.

      Zone and NS Record Requirement 

      Note
      • Ensure that the Zone for your .DE domain name has the exact same Name Server (NS) Records as the ones you are submitting.

        Example:

        If you plan to use ns1.hosting.com and ns2.hosting.com as the Name Servers while registering myname.de, then prior to registering myname.de you need to ensure that you get a Zone created for myname.de on ns1.hosting.com and ns2.hosting.com. This Zone must have NS Records for both ns1.hosting.com and ns2.hosting.com only.

      • If the Name Servers you submit for your .DE domain name fails to display the Zone file of your .DE domain name and/or display NS Records for the Name Servers, you will not be able to Register your domain name or Add/Modify Name Servers/Child Name Servers or modify the Contact details of your .DE domain name.

        The system will automatically send reminders to the Customer to correct this issue. If within 30 days this issue is not corrected, your domain name would get Deleted by DENIC.

        Once you have setup your .DE domain name's Zone correctly, you may click the Recheck Domain Status button in the Order Information view to confirm the same with the .DE Registry.

      Additional Information

      Manage NS Records with B M Softwares

      Interface to confirm correct Name Server Delegation

    • The IPv4 (IP) Address associated with each Name Server of a .DE domain name needs to be unique.

      Example:

      If you wish to associate 4 Name Servers - ns1.hosting.com, ns2.hosting.com, ns3.hosting.com, ns4.hosting.com with your .DE domain name, then their individual IPv4 Addresses need to be unique.

    • To add a Child Name Server for your .DE domain name, you need to follow the below mentioned process:

      1. In the Zone of your .DE domain name, add an Address (A) Record for the first Child Name Server that you plan to submit for your .DE domain name.

        Example:

        ns1.myname.de 38400 IN A 111.222.333.444

        Additional Information

        How to Manage Address Records with B M Softwares?

      2. In the Zone of your .DE domain name, add a NS Record for the above Child Name Server.

        Example: In the Zone of myname.de, add a NS Record for ns1.myname.de.

        myname.de 38400 IN NS ns1.myname.de

        Additional Information

        How to Manage NS Records with B M Softwares?

      3. Create a Zone for your .DE domain name on the above Child Name Server. Add the Child Name Server as a Name Server (NS) Record in this Zone as well as Zone created for your .DE domain name on the existing Name Servers. This is required because every Child Name Server that you create/add under a .DE domain name is automatically associated with that .DE domain name as a Name Server.

        Example:

        myname.de 38400 IN NS ns1.myname.de

      4. Once the above A and NS Records start resolving, add this Child Name Server to your .DE domain name.

        Additional Information

        Registering and Managing Child Name Servers

      5. Repeat the above steps for any number of Child Name Servers that you wish to add.

        Child Name Server Addition Process 

        Note

        You must add one Child Name Server at a time. Otherwise, an error will be encountered.

        Example: In order to create a Child Name Server ns1.myname.de, you need to:

        1. add an A Record for ns1.myname.de,

        2. add a NS Record for ns1.myname.de,

        3. create a Zone for myname.de on ns1.myname.de and add ns1.myname.de as a NS Record in this Zone as well as the Zone created for myname.de on the existing Name Servers for myname.de, and

        4. add the Child Name Server ns1.myname.de at the .DE Registry.

        Once the Child Name Server ns1.myname.de is thus created, you need to repeat the above 4 steps for ns2.myname.de and so on.

    • The IPv4 Address associated with each Name Server and Child Name Server of a .DE domain name needs to be unique.

    • .DE domain names do not support IPv6 Addresses.